# EazeLead

> EazeLead is a WhatsApp CRM and lead management software built for Indian SMBs. It helps sales teams capture leads, automate follow-ups, manage sales pipelines, and run WhatsApp and SMS campaigns — all in one affordable platform.

## About EazeLead

EazeLead is an AI-powered CRM (Customer Relationship Management) platform designed specifically for Indian small and medium businesses (SMBs). It is WhatsApp-native, priced in Indian Rupees (INR), and built for sales teams in industries including real estate, gyms and fitness, B2B, B2C, and retail. EazeLead replaces spreadsheets and disconnected WhatsApp conversations with a structured sales pipeline and automated follow-up system.

## Core Features

- **Lead Management Software**: Capture leads from WhatsApp, website forms, social media, and CSV imports. Assign, tag, score, and track every lead in real time from a single dashboard.
- **WhatsApp & SMS CRM**: Send bulk WhatsApp campaigns and SMS messages directly from the CRM. Built-in consent tracking and opt-out management for TRAI compliance.
- **Sales Follow-up Automation**: Automated WhatsApp and SMS follow-up sequences, lead assignment rules, drip campaigns, smart reminders, and stage-based trigger automations.
- **Sales Pipeline Management**: Drag-and-drop pipeline board with real-time deal tracking, deal values, expected close dates, and revenue forecasting.
- **GST Invoices & Quotations**: Create GST-compliant invoices (with IGST, SGST, CGST support) and professional quotations without leaving the CRM.
- **Sales Analytics & Reporting**: Conversion funnel analysis, team performance tracking, lead source reporting, and revenue forecasts with CSV export.
- **Role-Based Access Control**: Custom roles, granular permissions, team visibility controls, audit logs, and invite management.
- **AI Lead Scoring**: Every lead is automatically scored based on engagement signals and intent, so sales teams prioritise the highest-value opportunities.

## Industries Served

- Real estate agents, brokers, and property developers in India
- Gyms, fitness centers, and membership-based businesses
- B2B sales teams managing long sales cycles and complex deals
- B2C businesses capturing leads from Instagram, WhatsApp, and walk-ins
- Startups and small businesses replacing Excel and WhatsApp groups
- Growing SMBs across India scaling their sales operations

## Services Offered

- **CRM Setup & Onboarding**: Full account configuration, pipeline setup, data import, and team training — completed in 3–5 business days.
- **Data Migration**: Safe migration of leads and contacts from HubSpot, Zoho CRM, Salesforce, Freshsales, Excel, or Google Sheets with data cleaning and field mapping.
- **Sales Automation Setup**: Design and build of follow-up sequences, assignment rules, drip campaigns, and workflow automations.
- **WhatsApp & SMS Integration**: End-to-end WhatsApp Business API connection, TRAI DLT registration guidance, message template setup, and test campaign.
- **Custom Workflow Setup**: Process discovery, custom pipeline stages, complex assignment logic, and tailored automation workflows for non-standard sales processes.
- **Support & Training**: Live team training sessions (available in Hindi and English), recorded sessions, role-specific guides, and 30-day priority support.

## Pricing (INR, excluding GST at 18%)

- **Starter**: ₹1,500/month — 1 user, 500 leads, basic lead management, email campaigns, standard reports, email support
- **Growth**: ₹3,500/month — 5 users, 5,000 leads, WhatsApp & SMS campaigns, sales automation workflows, lead journey tracking, invoices & quotations, advanced analytics, priority support
- **Enterprise**: ₹8,500/month — Unlimited users and leads, role-based access control, custom workflows, API access, dedicated account manager, custom integrations, SLA & phone support
- All plans include a 7-day free trial with no credit card required
- Annual billing available with 20% discount
- GST (18%) is added at checkout for Indian customers

## Frequently Asked Questions

**What is a WhatsApp CRM?**
A WhatsApp CRM is a customer relationship management system that integrates with WhatsApp Business API to let sales teams send campaigns, automate follow-up messages, and manage conversations directly from their CRM — without switching apps.

**How does EazeLead help Indian sales teams?**
EazeLead captures leads from every channel (WhatsApp, forms, social media), assigns them to team members, scores them by AI, tracks them through a visual sales pipeline, and sends automated WhatsApp and SMS follow-ups — reducing manual work and increasing conversion rates.

**Is EazeLead suitable for real estate businesses?**
Yes. EazeLead is widely used by real estate agents and brokers in India to track property enquiries, automate site visit follow-ups via WhatsApp, and manage deals from first contact to registration.

**Can I migrate my data from another CRM to EazeLead?**
Yes. EazeLead's data migration service supports migration from HubSpot, Zoho CRM, Salesforce, Freshsales, Pipedrive, Excel, and Google Sheets — with full data cleaning, field mapping, and validation.

**Does EazeLead comply with TRAI and DPDPA regulations?**
Yes. EazeLead includes built-in tools for TRAI DLT registration, DND scrubbing, opt-in consent tracking, and opt-out management for WhatsApp and SMS campaigns. The platform is also compliant with India's Digital Personal Data Protection Act (DPDPA) 2023.

## Legal & Compliance

- Compliant with India's Digital Personal Data Protection Act (DPDPA) 2023
- Compliant with TRAI Telecom Commercial Communications Customer Preference Regulations (TCCCPR) 2018
- GDPR-aware for EU/international users
- GST-compliant invoicing
- Privacy Policy: https://eazelead.com/privacy-policy
- Data Privacy: https://eazelead.com/data-privacy
- Terms & Conditions: https://eazelead.com/terms

## Key URLs

- Homepage: https://eazelead.com
- Platform Login: https://login.eazelead.com
- Pricing: https://eazelead.com/pricing
- Book a Demo: https://eazelead.com/book-demo
- Free Trial: https://eazelead.com/free-trial
- About: https://eazelead.com/about
- Help Center: https://eazelead.com/help-center
- Contact: https://eazelead.com/contact
- Sitemap: https://eazelead.com/sitemap.xml

## Contact

- Support: support@eazelead.com
- Privacy: support@eazelead.com
- Billing: support@eazelead.com
- Security: support@eazelead.com
- Grievance Officer: support@eazelead.com